Contact us
Get in touch with Boat Como for prompt assistance with any inquiries or issues.
Frequently asked questions
What happens if the weather is bad?+
If conditions are safe, your tour goes ahead as planned. If they are not, we first try to reschedule it to another time or day. If rescheduling is not possible, the booking is cancelled and refunded.
Where is the meeting point?+
There is no single departure point: it depends on the boat and the pick-up you choose. You can see it on the boat page when you book, and it is confirmed in your booking details.
How does payment work?+
To request a booking you pay a 20% deposit online, and your card is charged only once the booking is accepted. The balance is paid directly on board.
Do you have questions, concerns, or feedback about your Lake Como boat experience? We're here to help! Contact BoatComo using the information above for prompt assistance and personalized support.
1. Email Support:
For personalized inquiries or assistance tailored to your needs, simply reach our friendly team at hello@boatcomo.com. Whether you have questions about customized experiences, specific pick-up points, or any other aspect of your Lake Como adventure, our dedicated team is here to help. We prioritize responsiveness and efficiency, aiming to promptly address all emails and ensure that your concerns are resolved with the utmost care and attention to detail. Don't hesitate to contact us with your inquiries, and let us assist you in planning the perfect boating experience on Lake Como.
2. On-the-Ground Support:
With our expertise and local connections, we're adept at swiftly addressing urgent needs that may arise during your boat rental or tour. Whether it's coordinating logistics or resolving unforeseen challenges, count on us to provide personalized support and ensure your Lake Como experience remains exceptional. Reach out to us whenever you need assistance, and we'll work tirelessly to assist you promptly.
Customer Satisfaction
At Boat Como, customer satisfaction is our top priority. Rest assured that we're committed to addressing your concerns and ensuring your Lake Como adventure exceeds your expectations.
Don't hesitate to reach out to BoatComo for any questions, assistance, or feedback. Whether you prefer email or in-person support, our friendly team is here to help you make the most of your Lake Como boat experience.
Ready to explore Lake Como? Book your boat rental or tour today and embark on an unforgettable journey across Italy's most iconic lake. Contact us now to get started!